What Our Customers Say
We take pride in the feedback we receive from our customers. Here are some of the highlights from the reviews we’ve gathered.
Cole was professional, polite, showed up on time, and explained the process of what he was doing very thoroughly. Pricing was very reasonable. Definitely recommend.
Dennis was on time and professional throughout the appointment. Was able to get a next-day appointment with no issues. Thank you!
Hired them to fix a water leak on a water pipe. They were very professional and they were quick to respond. They quoted me a fair price and finished the job rather quickly! Would highly recommend! Would recommend to friends and family.
Mario did a fantastic job replacing a rusted out disposer that was leaking under the kitchen sink. He picked up a new machine, installed it in a very professional manner and we had a nice chat afterwards. A great guy that I will request when next we need a plumber. And, YES, I would recommend this business to friends & family.
I couldn't have chosen a better company to fix our plumbing issues. Not only was the pricing fair, the work was completed the same day in a quick manner. The job we hired them for was to fix 2 leaks in our home, one in the kitchen (replacement of faucet/disposal and connection for dishwasher and valve) and the bathroom (replacement of entire hardware, valves). I would recommend them over and over. Great work!
Exceptional Service and Expertise
“I had several other companies here for ridiculously high estimates, talked down to me as if I was an idiot, and their knowledge was lacking. Finally, I found Plumbing and Drain Innovations Company, luckily. They had excellent phone response to talk to someone, then someone at my home within 2 hours, job done effectively and efficiently!! I highly recommend this company! My service guy, Lazarus, was top-notch, knowledgeable, had people skills too, and cared about high-quality workmanship and attention to detail. Super reasonable prices, highly skilled, and trustworthy. I’m looking for more projects around the house now 😉” – Gwen B.
Responsive and Reliable
“I was able to get a rapid response on CHRISTMAS EVE of all times and scheduled a tech to come out as soon as they had an opening. Tim was very helpful getting it scheduled.” – Kevin E.
“Cole did a great job of arriving early, getting the correct replacement disposal, and returning and installing it in a couple of hours total. He was professional, personable, and knowledgeable and I would call them again. The price was much cheaper than the competition.” – Tracie T.
Customer Satisfaction and Professionalism
“Great customer service. The owner responded quickly to my inquiry and I had a technician out to my house (non-emergency) in less than 24 hours. They completed a system flush on my tankless water heater. The technician was polite and knowledgeable. He went above and beyond by correcting several install mistakes (done by someone else). We will definitely use them again and refer to friends. I appreciate the quality of work provided.” – Ruby M.
“I submitted an online inquiry this morning, and received a phone call within minutes. They have already been out, fixed both issues before noon and at a very reasonable price. I am very impressed with the service I received and will use them again for any future needs.” – Danielle D.
Honest and Fair Pricing
“Our neighbor called us yesterday to let us know we had a water leak. It turned out it was our water heater. I requested a quote via Yelp and had a few lined up. Javier was the quickest to respond and was fair and honest in his communication. He arrived on time, and was as courteous and honest in person as he was in text messages. He had us fixed in no time and the cost was reasonable.” – Sonja Plus T.
High-Quality Workmanship
“I had a very good experience with this business. They were very prompt and straightforward with Yelp communication. On the day of service, everyone was punctual and wore booties inside our home. The quality of workmanship was very good and they were very careful around the house. We had four bathroom faucets installed. I was very happy with the work that I have planned to hire them again for some additional work.” – Darren W.
Our commitment to excellence is reflected in the positive experiences of our customers. At Plumbing and Drain Innovations, we value each review and use it to improve further and continue providing the best possible service.